I watched a great video today of customer talking about one of the products that I worked on at Mobysoft. One of the things I loved about working at an entrepreneurial company like Mobysoft, and now at a customer-obsessed company like Amazon.com, is delivering products and services that make a real difference for customers. Knowing that I am delivering value to a customer makes all the work worthwhile.
Here’s the video [1 min, 30 seconds] of Matthew Gardiner, Chief Executive of Trafford Housing Trust talking about working with Mobsyoft and the RentSense product.
In closing here’s a quote from Sam Walton, another visionary who understood the importance of serving customers:
There is only one boss. The customer.
And he can fire everybody in the company from the chairman on down,
simply by spending his money somewhere else.
—Sam Walton